READ What is Respiratory Syncytial Virus (RSV)? | UC San Francisco Recommendations No matter whether you’re a buyer complaining about a broken product, or a seller who can’t get the buyer to return a refunded item, you’re pretty much on your own. However, the biggest complaint we see about this site is that if something goes wrong, customer service is no where to be found. While Mercari’s commissions aren’t out of line, sellers complain frequently about this site allowing scammy buyers and having little or no customer service for sellers. There’s no going back if you hit the wrong key. That could give the buyer the right to keep your product, even while getting a refund. Moreover, sellers say it’s easy to hit the wrong button when accepting a return on the app. Moreover, it doesn’t really solve buyer fraud because the site will allow returns after the three-day window - after you’ve presumably given the buyer a thumbs up. The rating requirement appears aimed at reducing buyer and seller fraud by calling out the bad actors. However, if the buyer doesn’t rate the seller within three days, Mercari’s system will trigger a 5-star rating that will allow the seller to get paid anyway. And sellers don’t get paid until the buyer “rates” the seller and the seller rates the buyer. Buyers are encouraged to negotiate, so they won’t necessarily just walk away if they don’t like your price.Ģ. There are two big differences with Mercari vs. There’s also a $2 fee if a direct deposit transfer is rejected by your bank. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits and Instant Pay requests. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items - pretty much anything that you can ship.
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